Order Facilitator Renee

* Order Facilitator is used to...

Process patient referrals
Schedule out going calls
Send patient reminder letters

* What tab in OF do I go to if I need to Index a referral?



* If I am working in Order Facilitator, I have been working a referral, but have not accepted it yet. I accidentally closed out of OF. Where would I go to access the referral?

Sent
Received
Scheduled
Follow-up
Accepted

I can search a patient in OF by

First Name  
Last Name  
Date of Birth  
Order ID  

* This shows been reviewed by Schedulers; appointment has not been scheduled or moved to Request Lists. We are waiting to clarify information or concerns from PCP or referring physician.



Search dates/ date ranges can be

1. 30 days
2. 90 days
3. 180 days

The following referrals require a signature by a physician

EEG  
PT/OT  
Echo/EKG/ Holter Monitor  
Pharmacy  
Pathology/ Labs  
Radiology  

Every fax needs to have

patients Address and phone number  
Reason for referral  
Dr.'s Name with office phone and fax  
Clinic that referral is for  
Child's name and date of birth  

A comment should always be made in the "Message" field



There is special verbage for scheduling specific diagnosis’s and or clinics for the following

Hematology/Oncology  
History and Physicals  
Immunology Clinic  
Endo/Diabetes  
Developmental Clinic  
Dental Clinic  
Surgery Clinic